Pre-Order Policy

Your cooperation is essential in the unique Pre-Order & Card Market. We kindly request all customers participating in Pre-Orders to honor their purchase commitment, as Pre-Orders are final sales. Pre-Orders are filled on a first come first basis and fulfillment is dependent on distributor allocation. It's possible we may receive product in different waves so fulfillment may be staggered. We try our best to only sell enough pre-orders in which we are guaranteed on the release day of the product. In the event pre-orders can't be filled on release day, we require customers to wait at least six months from the release date before they can cancel without penalty. All pre-orders that are canceled within this time period will incur a 20% restocking fee.